Reference

Terms & Conditions for your India account

These Terms & Conditions set the rules for opening an account, using the wallet, entering games such as Speed Baccarat or Rocketon, and contacting us about account changes.

India account rulesUPI wallet termsPaytm and PhonePe contextLocal law applies
peachexch Terms & Conditions for your India account
CONTACT ROUTES

Terms help through Indian support channels

Questions about these Terms & Conditions should come through the contact path tied to your account, because we may need to confirm your registered mobile number, email address, or wallet reference before…

Account help desk Use the help desk when you need a clause explained against your account status, wallet record, or recent login. Include the registered mobile number and a short description so we can check the right record.
Wallet query route For UPI, Paytm, or PhonePe questions under these terms, share the transaction reference, time, and bank status message. We compare your request with account records before giving a term-based reply.
Written request path If you want a correction, data copy, account closure request, or dispute escalation, send it through the written route inside your account area. We may ask for identity checks before acting.
ACCOUNT CARE

How terms cover data and security

The Terms & Conditions work with our privacy and cookie controls, but this page explains the account duties and service rules that affect you directly.

Data accuracy

You must keep your name, mobile number, email address, and payment identifiers accurate. If a detail changes, update it or contact us, because wrong data can delay wallet checks and term-based support replies.

Cookie use under terms

Session cookies help keep your account signed in, remember security checks, and support fraud controls. If you block them, some account functions may fail, and our terms still apply to completed actions.

Password duty

You are responsible for keeping your password and device access private. If you suspect another person has entered your account, contact us quickly so we can review recent activity under the account rules.

Record retention

We retain account, wallet, and support records for operational, legal, tax, and dispute reasons. Retention length can vary by record type, payment method, and any unresolved query linked to your account.

Change requests

When you ask us to correct data, close an account, or restrict certain contact, we verify identity first. Some records may remain stored where law, payment reconciliation, or dispute handling requires it.

Dispute handling

If you disagree with an account action under these terms, provide dates, transaction references, screenshots where relevant, and the clause you want checked. We review the account record before responding.

Common questions about account terms

This section answers practical questions about how the Terms & Conditions affect your account, wallet records, security duties, and contact rights. It is written for India account holders who want plain language before they open an account, continue in the lobby, or send a request to support. If your situation depends on state or local rules, eligibility depends on local law and is available where local law permits.

They apply when you create an account, log in, use wallet functions, enter permitted lobby areas, request support, or continue using the service after changes are posted. If you disagree, contact us before taking further action.

Access depends on local law and is available where local law permits. You are responsible for checking whether your location allows account use, and we may restrict access where rules or operational checks require it.

The terms treat payment references as account records used for reconciliation, security checks, and dispute handling. Availability can depend on bank response, service partner status, account verification, and the payment method shown in your wallet.

Keep your name, mobile number, email address, password recovery details, and payment identifiers current. Incorrect details can affect login recovery, wallet checks, support replies, and any request linked to account ownership.

Send a written request from the account contact path and describe the data you want changed. We verify identity first, then confirm what can be updated and what must remain for legal or reconciliation reasons.

Depending on the issue, we may ask for clarification, restrict certain functions, pause a wallet request, close a session, or take another account action allowed by the terms. We review account records before deciding.

We may post an updated version on this page or show a notice inside your account area. Continued use after the change means the current terms apply, so check this page before you continue.